Return Policy

Smartest Market Return Policy

At Smartest Market, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Returnable Items

Some items are non-returnable. These include:

• Downloadable software products
• Digital goods
• Gift cards
• Health and personal care items

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

Contact Us

If you have any questions on how to return your item to us, please contact us:

Smartest Market
9590 Boulevard Henri-Bourassa E, Bureau 108
Montréal, QC, H1E 2S4, CA
Phone: +1 514-548-2165
Email: [email protected]

Thank you for shopping with Smartest Market. We appreciate your business and are committed to ensuring you have the best shopping experience possible.